Please be advised: We are currently experiencing extremely high volumes, and claim processing may be delayed. We also recommend contacting your travel supplier to confirm their current change or refund policies.
We want to make your claims experience as simple and convenient as possible.
To get started with your claim, we need to look up your policy.
We need two pieces of information -
For reference, your policy number is in the documents you received when you purchased your policy.
In order to process your claim as quickly as possible we must have supporting claim documents. To view documents that will be required for your claim please click below.
If you don’t have all of your documents yet, no problem. You can still file your claim, and come back later to submit additional documents.
Claim Documentation Checklist